Keith MacDaly

VP of Engineering / Executive Technology Leader

Engineering and platform leader with 20+ years of experience building, scaling, and operating cloud-native SaaS platforms at global scale. Deep expertise in cloud platform engineering, SRE, and modern delivery practices, supporting multi-product portfolios in regulated industries.

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Professional Experience

Executive Director, Cloud Platform Engineering

Candescent
June 2021 - Present

Lead cloud platform engineering strategy and execution supporting 10+ SaaS product lines for Financial Institutions.

  • Built and scaled a 50+ person, globally distributed cloud platform engineering organization responsible for shared infrastructure, developer platforms, and reliability services.
  • Established platform operating models, standards, and guardrails to enable secure, scalable, and repeatable delivery.
  • Lead enterprise adoption of AI and AI-enabled tooling, including Microsoft Copilot for knowledge workers, AI-assisted IDEs (e.g., Cursor) for developers, and AIOps for platform and operational intelligence.
  • Partner closely with application engineering, security, and business stakeholders across a worldwide footprint to align platform, AI capabilities, and regulatory needs.
  • Drive modernization of infrastructure and delivery practices, including adoption of AI-assisted tooling to improve reliability, developer experience, and time-to-market.
  • Own platform-level reliability, availability, and operational excellence, incorporating SRE principles, automation, and AIOps capabilities.

Director, IT & Software Engineering

Shaw Communications
April 2018 - December 2020

Led multiple engineering and IT delivery teams responsible for enterprise systems and software platforms.

  • Delivered a multi-year back-office modernization program improving scalability, reliability, and business agility.
  • Established agile delivery practices and governance across cross-functional teams.
  • Managed vendor relationships, delivery partners, and portfolio-level planning.

Chief Enterprise Architect

Shaw Communications
October 2001 - April 2018

Served as enterprise design authority for major back-office and customer-facing technology transformations across B2C and B2B domains.

  • Led architecture for large-scale modernization initiatives, integrating legacy systems with cloud-native and SaaS platforms.
  • Defined and governed enterprise architecture standards, reference architectures, and delivery engagement models across multiple delivery teams.
  • Drove intercompany integration strategy, including B2B integrations with Comcast and external partners.
  • Partnered with engineering, operations, security, and business leaders to align technology decisions with strategic outcomes.